Privacy Policy

Effective Date: July 11, 2026

At SoCajun SweetZ ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or otherwise interact with our business.

By using our website or purchasing products from SoCajun SweetZ, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Delivery Address (if applicable)

  • Order Details

  • Special Instructions submitted with your order

Payment Information

Payments are securely processed through third-party payment providers. SoCajun SweetZ does not collect or store your complete credit card or debit card information.

Website Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Pages Visited

  • Time and Date of Visit

  • Referral Source

  • General Website Usage Data

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Schedule pickups or deliveries

  • Communicate regarding your order

  • Respond to customer inquiries

  • Verify payment

  • Improve our products and customer experience

  • Operate and maintain our website

  • Prevent fraud and unauthorized transactions

  • Comply with applicable legal obligations

3. Cookies & Website Analytics

Our website may use cookies, similar technologies, and analytics services to improve website functionality and understand how visitors use our website.

These technologies may collect information such as:

  • Pages viewed

  • Time spent on the website

  • Device type

  • Browser information

  • General geographic region

  • Referral websites

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Payment Processing

All online payments are securely processed by trusted third-party payment processors.

These providers maintain their own privacy policies and security practices. SoCajun SweetZ does not store your complete payment card information.

5. Third-Party Services

Our website may utilize third-party services, including but not limited to:

  • Website hosting

  • Payment processing

  • Email communication

  • Analytics services

  • Marketing tools

  • Social media integrations

These third parties may collect information as necessary to provide their services and are governed by their own privacy policies.

6. Sharing Your Information

We respect your privacy.

We do not sell, rent, lease, or trade your personal information to third parties for their own marketing purposes.

We may share information only:

  • With service providers necessary to operate our business

  • To process payments

  • To complete deliveries

  • To comply with legal obligations

  • To protect our legal rights or prevent fraud

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may occasionally send updates regarding:

  • Weekly Menus

  • Seasonal Desserts

  • Promotions

  • New Product Releases

  • Holiday Specials

You may unsubscribe at any time using the unsubscribe link included in marketing emails or by contacting us directly.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or online storage can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete your order

  • Maintain business records

  • Resolve disputes

  • Comply with applicable legal, tax, or accounting requirements

When information is no longer required, it will be securely deleted or otherwise disposed of in accordance with our record retention practices.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access the personal information we maintain about you

  • Correct inaccurate information

  • Update your contact information

  • Request deletion of information that we are not legally required to retain

Requests may be submitted through our Contact page.

12. External Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this website. Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us through the Contact page on our website.

15. Consent

By accessing or using this website, placing an order, submitting a custom order request, subscribing to our communications, or otherwise providing your information to SoCajun SweetZ, you acknowledge that you have read, understood, and consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.