Frequently Asked Questions -Ordering

  • SoCajun SweetZ offers a rotating Weekly Menu featuring freshly baked desserts available while supplies last. Once an item sells out, it may no longer be available that week.

    Looking for something that's not on the Weekly Menu? Submit a Custom Order Request. Custom orders are accepted based on availability and require advance notice.

  • Same-day orders are generally not available. If an item is listed on the Weekly Menu and is still in stock, it may be available for immediate purchase while supplies last.

  • Custom orders should be placed at least one (1) week in advance.

    Orders requested with less than one week's notice may be accepted based on availability and are subject to a rush fee beginning at $15.

  • How much notice is required for large orders?

    Corporate orders, dessert tables, baby showers, and other large orders require a minimum of 14 days' notice.

Frequently Asked Questions -

Signature Bundt Cakes

  • Our Signature Bundt Cakes are made fresh to order. Simply choose your preferred size and select from our curated collection of signature flavors during checkout.

  • To ensure the highest quality and consistency, we offer a carefully curated selection of signature Bundt cake flavors. Custom flavor combinations and flavor substitutions are not available.

  • Yes! Each Signature Bundt Cake is paired with its own signature glaze or icing to complement its flavor profile.

  • Yes! Limited-time seasonal Bundt cake flavors are offered throughout the year during select holidays while supplies last.

Frequently Asked Questions -

Pickup & Delivery

  • Pickup is available by appointment only at Vintage Park in Houston, Texas.

    The exact pickup location and instructions will be sent with your order confirmation.

  • Pickup appointments are scheduled based on production availability. Your pickup window will be provided after your order has been confirmed.

  • Orders will be held for up to one (1) hour after your scheduled pickup time.

    If you cannot arrive within your pickup window, please contact us as soon as possible. Depending on availability, a local delivery option may be offered for an additional fee. Deliveries are made to public locations only.

  • Yes! Limited-time seasonal Bundt cake flavors are offered throughout the year during select holidays while supplies last.

  • Yes! We offer local delivery within select areas of the Greater Houston region.

    We currently deliver to the following ZIP codes:

    • 77070

    • 77069

    • 77379

    • 77065

    • 77064

    • 77388

    • 77429

    • 77095

    • 77338

    • 77339

    • 77090

    • 77014

    • 77044

    Don't see your ZIP code? Contact us before placing your order. We'll do our best to accommodate your location whenever possible. Additional delivery fees may apply based on distance.

    • Within 10 miles —$6.99

    • Over 10 miles — Starting at $10

    Delivery is available within a maximum radius of 30 miles.

    Delivery windows are scheduled based on availability and will be confirmed after your order has been placed.

Frequently Asked Questions -

Payments

  • All orders must be paid online during checkout.

  • Full payment is required before your order is prepared. Orders are not confirmed until payment has been successfully received.

Frequently Asked Questions -

🌾 Allergy Information

  • Our desserts are prepared in a home kitchen that also handles:

    • Wheat

    • Milk

    • Eggs

    • Soy

    • Peanuts

    • Pecans

    • Walnuts

    • Other tree nuts

    While every effort is made to prevent cross-contact, we cannot guarantee that any item is completely free of allergens.

Frequently Asked Questions -

❌ Cancellations & Refunds

  • Orders may be canceled up to five (5) days before the scheduled pickup or delivery date.

    Because all desserts are handcrafted and made fresh to order, cancellations made with fewer than five days' notice are not eligible for a refund.

  • Due to the perishable nature of our products, all sales are final. If there is an issue with your order due to an error on our part, please contact us within 24 hours of pickup or delivery so we can review your concern.

Frequently Asked Questions -

Seasonal Menu

  • Seasonal menu items are typically offered during:

    • Valentine's Day

    • Easter

    • Thanksgiving

    • Christmas

    Availability may vary and seasonal flavors are offered while supplies last..

Frequently Asked Questions -

Other

  • Each dessert is handcrafted to order. While we strive for consistency, slight variations in appearance may occur. Product photos are intended to represent the overall design and style of each dessert.

  • No. SoCajun SweetZ is a home-based bakery operating under Texas Cottage Food Law. All orders are made fresh to order and are available by scheduled pickup or local delivery only.

  • We're happy to help! If you have additional questions before placing your order, please reach out through our Contact page or email hello@socajuneatz.com